Privacy policy

At BYBU, we care about your privacy and want to make sure you know how we keep your information safe. Here’s a simple guide to how we collect and use your information when you visit our website.

1. What Info Do We Collect?

When you visit our website or make a purchase, we might ask for some details, like:

• Your Name & Contact Info: So we know who you are and can send you your order.

• Payment Details: We use this to safely process your payment.

• How You Use Our Website: We look at how you interact with our site to make it better for you.

• Cookies: These are little files that help us remember your preferences and make our website work better.

2. Why Do We Need Your Info?

We use your info to give you a great experience with BYBU, like:

• To Process Your Order: So we can deliver your products to you.

• To Help You: If you need support, we’re here for you.

• To Send You Updates: If you want to hear about new products or special deals (only if you’ve said yes!).

• To Make Our Website Better: We use info about how you use our site to make it easier and more fun.

3. How Do We Keep Your Info Safe?

We take security seriously and use special technology to keep your information safe. While nothing on the internet is 100% perfect, we work hard to protect your data.

4. Do We Share Your Info?

We don’t sell your information. But, sometimes we need to share it with trusted companies who help us run things, like delivering your order. These companies keep your info safe, too. We might also share info if the law asks us to.

5. What Are Your Rights?

You have the right to:

• See What Info We Have: You can ask us to show you what personal info we have about you.

• Update Your Info: If anything changes, you can update your details.

• Stop Marketing Emails: If you don’t want to get updates from us, you can easily opt-out anytime.

• Delete Your Info: You can ask us to remove your information, unless we have to keep it for legal reasons.

6. What About Kids?

We care about keeping kids safe online. If you’re under 13, ask a parent or guardian for permission before you use our site or share any personal info with us.

7. What Are Cookies?

Cookies are small files that help our website remember you and your preferences. You can control cookies by changing your browser settings, but remember, some things might not work as well if you turn them off.

8. Do We Change This Policy?

Yep! Sometimes we need to update this policy. If we do, we’ll let you know by posting the new version here on our website.

9. Got Questions?

If you’re unsure about anything or have any questions, just reach out to us at hello@bybu.co.nz. We’re here to help!

Effective Date: 18 February 2025