Terms of service
Hey, welcome to BYBU! 💖 These are the rules for using our website and buying our products. By using our site or buying from us, you're agreeing to these terms, so let's keep it easy and fun!
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Who We Are BYBU is all about celebrating being yourself! We’re a New Zealand brand with products made just for you.
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Ordering & Payments When you order, make sure your details are correct! We accept all major payment methods, and everything’s super safe. Prices are in NZD/AUD and include any taxes.
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Shipping & Delivery We ship to New Zealand and Australia. Delivery times are estimates and might change due to things outside of our control, like couriers or customs.
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Returns & Refunds We want you to love your BYBU products! If something’s not right, check our Refunds & Returns Policy. We’ll sort out refunds or exchanges as required by law.
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Product Info We try to show our products as accurately as possible, but colors and textures might look a little different depending on your screen and natural ingredients. Always follow the instructions and patch-test before full use.
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Intellectual Property All our logos, branding, and images belong to us! Don’t copy them or use them without permission.
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Privacy & Security Your personal info is safe with us! We only use it to process your orders and send you news if you want.
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Changes to Terms We might update these Terms & Conditions now and then. If you keep using the site, it means you agree with any changes.
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Contact Us Have any questions? Email us at hello@bybu.co.nz. We’re here to help!
Thanks for hanging out with us at BYBU - we’re so glad you’re here! 💖✨